3 Reasons Your Small Business Should Switch To Remote Computer Services

Having access to a functioning computer is essential when it comes to doing business in today's marketplace. As a small business owner it can be difficult to troubleshoot your own computer systems, so having reliable tech support is a must. Although you do have the option of hiring a local service provider to address your tech needs, it may be more beneficial to invest in remote computer repair services instead.

Here are three reasons your small business should make the switch to a remote tech service in the future.

1. Remote tech services can be more affordable.

Statistics show that 8 out of 10 small businesses fail within the first 18 months. Finding ways to cut your operating costs could help you ensure your company's success. When you rely on a local tech service provider to make computer repairs, you pay for billable hours where no work is being completed.

The technician begins charging an hourly rate as soon as they embark on a service call, which means you will be paying for drive time. With a remote technician you only pay when actual work is being conducted, since there is no need for a technician to drive to your location.

2. Remote tech support can help you protect your data.

A recent study found that the average security data breach cost companies $3.5 million in 2014. As a small business, you probably don't have the resources to withstand a security data breach, so protecting your data is vitally important.

With remote tech support you have the option of hiring a technician to conduct routine maintenance checks of your computer system. A remote technician can also be notified immediately if a virus or malware program is threatening the security of your system, and the technician can address the problem before a breach takes place. 

3. With remote tech support, you are not limited by your geographic location.

If your small business operates in a rural area, you might not have access to knowledgeable support technicians. When finding a local tech support specialist isn't feasible, remote computer services give you the opportunity to contract with skilled and qualified technicians outside your geographic location.

With remote computer support, a technician can access your system from anywhere in the world. This allows you to take advantage of the resources that exist outside your community to find the most appropriate technical support service for your company.

Maintaining your computer system and troubleshooting any problems that arise is important if you want your small business to succeed. With remote computer repair services you can cut costs, take a proactive approach to data security, and access qualified technicians outside of your geographic location.

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